Additionally, as fleet management has become more passenger-centric, dealing with disputes, differences of opinion, and managing conflicts have been newly added to the long list of responsibilities of a fleet manager.
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Through effective driver training, FMCs not only reduce costs while maintaining the same level of service, but also ensure the safety for both the transportation service provider and customer. While the FMS in the past were used mainly by the motor-carrier industry, such as trucking and shipping companies, it is now widely used by taxis and transportation services for people with disabilities, making fleet driver management essential for fleet management companies (FMCs). Budget allocation and keeping up to date with legislations are constant struggles for fleet managers. On top of that, it is necessary that the managers consider the re-sell value of vehicles that need to be unloaded. The role of fleet managers in vehicle acquisition might include, but are not limited to, evaluating changes to vehicle legislation, determining purpose and sustainability of vehicles, negotiating deals with vehicle manufacturers, and balancing fuel consumption, tax, and insurance costs, in addition to regulating employee expectations and safety. Let’s look more closely at the challenges that fleet managers face and the functions an FMS has to offer. Because this needs quite a bit of oversight, in every fleet management system, there are fleet managers who carry out the logistics in the transportation industry. Generally, FMS covers the practices of overseeing, organizing, and recording all aspects of the fleet with commanding tasks such as vehicle maintenance and acquisition, driver and fuel management, health and safety management, and vehicle tracking and diagnostics. On the other hand, an on-line FMS handles real-time information and data evaluation that happens when all the vehicles are connected on-line to a computer server. An off-line FMS takes care of data that are recorded inside the vehicle, then processed and subsequently evaluated. There are two main categories in a fleet management system (FMS): off-line and on-line FMS. Fleet management refers to basic systems that provide vehicle surveillance which help manage and operate modern vehicle fleets.
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